Terms and Conditions
TERMS OF USE
GENERAL INFORMATION
This website is operated by Market-Auto. On this site, the terms "we," "our," and "us" refer to Market-Auto. Market-Auto offers this website, including all information, tools, and services available on this website to you, the user, subject to your acceptance of all the terms, conditions, policies, and notices stated herein.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to the following terms and conditions ("Terms of Use," "Terms"), including all additional terms and policies referenced herein and/or available via hyperlinks. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or content contributors.
Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to the Terms of Use. If you do not agree to all the terms and conditions of this agreement, you must not access the website or use any of the services. If the Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.
Any new features or tools added to the current store will also be subject to the Terms of Use. You can review the updated version of the Terms of Use at any time on this page. We reserve the right to update, modify, or replace any part of the Terms of Use by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use or access to the website after the posting of any changes constitutes acceptance of those changes.
Our store is hosted on WordPress. They provide us with the online e-commerce platform that allows us to sell you our products and services.
SECTION 1 – ONLINE STORE TERMS
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any minors in your care to use this site.
You may not use our products for any illegal or unauthorized purpose and you may not, in the use of the Service, violate the laws of your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of these Terms will result in the immediate termination of your Services.
ARTICLE 2 – GENERAL TERMS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding your credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete, or current. The content of this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
ARTICLE 4 – MODIFICATIONS TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of the content) at any time without notice.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
ARTICLE 5 – PRODUCTS OR SERVICES
Some products or services may be available exclusively online through the website. These products or services may have limited quantities and may be subject to a return or exchange only in accordance with our return policy.
We have made every effort to display the colors and images of our products in the store as accurately as possible. We cannot guarantee that your computer monitor will display the colors accurately.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services that we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited.
We do not guarantee that the quality of any product, service, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.
In the event that we modify or cancel an order, we may attempt to notify you by contacting you via the email and/or billing address/phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can process your transactions and contact you if necessary.
For more details, please see our return policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.
You acknowledge and agree that we provide access to these types of tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall not be liable for any damages arising from or related to your use of third-party tools.
Any use you make of the optional tools offered on the site is at your own risk and you should ensure that you are familiar with and accept the terms under which these tools are provided by the third-party provider(s).
We may also offer new services and/or features via the website in the future (including the release of new tools and resources). These new features and/or services will also be subject to these Terms of Use.
ARTICLE 8 – THIRD-PARTY LINKS
Some content, products, and services available through our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not assume any responsibility for any third-party materials or websites, or for any third-party materials, products, or services.
We are not liable for any damages or injuries related to the acquisition or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please carefully review the policies and practices of the third party and ensure that you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example, entries to contests) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, or otherwise use in any medium the comments you submit to us. We are and shall be under no obligation (1) to maintain the confidentiality of comments; (2) to pay compensation for comments; or (3) to respond to comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates the intellectual property of any party or these Terms of Use.
You agree that your comments do not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments do not contain defamatory or otherwise illegal, abusive, or obscene material, or do not contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate any person or entity, or mislead us or any third party as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We are not responsible and assume no liability for any comments posted by you or any third party.
ARTICLE 10 – PERSONAL INFORMATION
Your submission of personal information through the site is governed by our privacy policy. To see our privacy policy.
ARTICLE 11 – ERRORS, INACCURACIES, AND OMISSIONS
From time to time, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time and without prior notice (including after you have submitted your order).
We have no obligation to update, correct, or clarify information in the Service or on any related website, except as required by law. No updated specification or date applied in the Service or on any related website should be considered to indicate that all information in the Service or on any related website has been modified or updated.
ARTICLE 12 – PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Use, the use of the site or its content is prohibited: (a) for any illegal purpose; (b) to solicit others to perform or participate in illegal acts; (c) to violate any local, international, federal, provincial, or state regulations, rules, laws, or ordinances; (d) to infringe upon or violate our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to present false or misleading information; (g) to upload or transmit viruses or any other type
ARTICLE 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Market-Auto and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, dealers, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your violation of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
ARTICLE 15 – DIVISIBILITY
In the event that any provision of these Terms of Use is found to be illegal, void, or unenforceable, that provision shall nonetheless be effective to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severed from these Terms of Use; this determination shall not affect the validity or enforceability of the remaining provisions.
ARTICLE 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Use are in effect unless and until they are terminated by you or by us. You may terminate these Terms of Use at any time by informing us that you no longer wish to use our services, or when you stop using our site.
If, in our opinion, you fail to comply with or are suspected of not complying with any term or provision of these Terms of Use, we may also terminate this agreement at any time without notice, and you will remain responsible for all amounts due until the termination date; and/or consequently, we may deny you access to our services (or any part thereof).
ARTICLE 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use and all policies or operating rules posted by us on this site or in connection with the service constitute the entire agreement and understanding between you and us and govern your use of the service and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior version of the Terms of Use).
Any ambiguity in the interpretation of these Terms of Use shall not be construed against the drafting party.
ARTICLE 18 – MODIFICATIONS TO THE TERMS OF SERVICE
You can review the most recent version of the Terms of Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these Terms of Use constitutes acceptance of those changes.
ARTICLE 19 – SSL ENCRYPTION
We use powerful encryption technologies to protect you as a customer. Through SSL (Secure Socket Layer), your personal data is encrypted (not visible to third parties) on our site. This way, you can be sure that your data will only be visible to you and our server. When you arrive at our secure SSL site, your browser checks if our server has the correct SSL certificate. An SSL digital certificate is an electronic file that uniquely identifies computers and servers. Digital certificates allow the client (browser) to verify the server's authentication before establishing an SSL connection. When your computer releases the data, it is sent over the Internet to our server using 128-bit encryption.
We use SSL encryption for all parts of our site where your data is used, such as when ordering, paying, or logging in. You can easily verify this. When you are in a secure area of our site, you will see a padlock symbol at the bottom right of your browser. Additionally, the URL also changes from "http://" to "https://", which also indicates that the page is secure.
ARTICLE 20 – SHIPPING
Unless we indicate otherwise, we always try to ship the parts for your vehicle on the same day as the order. Please note that we only begin processing orders once payment is received. If you have paid by bank transfer, we may not be able to guarantee same-day shipping as processing a bank transfer takes a little more time from the bank. Unlike payments with PayPal, debit cards, or credit cards, bank transfers require a minimum of 3-4 days to be completed. Once the order is processed and completed, we will send you a confirmation email with a tracking number. From then on, you can track the order using the tracking number via the website of our shipping partners.
SHIPPING COSTS
Standard Peninsula
Standard Balearic Islands
Canary Islands Per customer
Ceuta and Melilla At the customer's expense
-HOLIDAYS / WEEKENDS
Please allow for a slightly longer delivery time in the case of an order placed on weekends or holidays, as our shipping partners do not work on Sundays or holidays. This means that no shipping will take place on weekends or during holidays.
-DELAYS
If, for any reason, we do not ship your order within 24 hours of receiving your payment, we will immediately inform you of the delay. Generally, a delay may occur if the product you ordered is out of stock in our warehouse and we need to order from our supplier.
-EXHAUST SYSTEMS
Products available in stock are shipped within 3 to 5 days after receipt of payment for the order.
-OUT OF STOCK PRODUCTS
For out-of-stock products, the processing time would be 5 to 10 days.
ARTICLE 21 – RETURN
How to return an order?
You have a period of 14 days from the receipt of the item to return it. The return of the product will be accepted if:
The product has not been used.
It is in perfect condition.
It is returned in its original packaging and contains all its accessories.
If the parts are not returned in their original packaging, they will not be accepted.
What happens when Market-Auto receives my return?
Our returns service handles the returned item within a maximum of 4 days. If the return conditions are duly met, the reissue or refund procedure begins.
Market-Auto may refuse your return in the following cases:
When the 14-day return period has expired (excluding warranties).
When a part is returned incomplete and without original packaging (excluding warranties).
When the returned product is not in a marketable condition, that is to say dirty and damaged (except for spare parts and batteries).
Return shipping costs are the responsibility of the User.
To proceed with the return, you must send us an email: info@market-auto.fr
Invoice.
The duly completed return form.
A photo of the vehicle's technical sheet.
After receiving all the documentation, Market-Auto will arrange for the carrier to be sent.
The refund of the amount for the returned material will be made using the same payment method with which the purchase was made, within 30 days from the receipt of the material at the facilities.
Order cancellation:
If you decide to cancel the order after completing the purchase, you can do so at no cost and without giving a reason, as long as the order has not yet been shipped.
To make a cancellation, you must contact the following email address: pedidos@market-auto.fr within 24 hours of placing the order.
Once the 24 hours have passed and if the order has left Market-Auto, the cancellation can no longer be made. To return the order, you will need to do so once you have received it and by following the return conditions mentioned above.
ARTICLE 22 – TAX DATA
Trade name of the company: MARKET AUTO
Market Pieces Auto S.L
CIF: B16891913
Address: C. Torrejón, 40
Postal code: 28864
City: Ajalvir,
Spain.
Questions regarding the Terms of Use should be sent to info@market-auto.fr.